This module aims to provide students with an understanding of the key concepts, models and debates in personal effectiveness. Students will engage in tools and techniques designed to build their self-awareness and to improve their ability to engage with and influence key stakeholders in their organisations. The module will build important skills such as influencing and negotiation. It will also help students to develop strategies to deal with difficult people and manage conflict as well as to build their own psychological and physiological resilience.

Learning embodies Kolb’s experiential learning principles and will draw on their own experiences as well as examples of best practice from other sectors to help them to develop their personal effectiveness and to achieve business and societal goals.

(LO1) Critical reflect on their self-awareness through use of psychometrics and other appropriate tools.

(LO2) Critically evaluate the notion of emotional intelligence as applied to themselves and others.

(LO3) Critically reflect on and evidence the development of key management skills such as, influencing, negotiation, conflict management and time management.

(LO4) Recognise and analyse drivers of psychological stress and employ tools and techniques to improve their psychological and physical resilience.

(S1) Problem Solving

(S2) Flexible and Adaptable

(S3) Team Player

(S4) Excellent Communication

(S5) Organised and able to work under pressure

(S6) IT literate

(S7) Ethically Aware

(S8) A lifelong learner

Lectures will be interactive and supported by learning materials accessed via Vital. Guest speakers will also be included to provide an insight into specific aspects of leadership.

Students will be asked to apply key models, concepts, frameworks and theories to their own context and own individual situations to evaluate their role in developing personal effectiveness.

To broaden the range of contexts and situations studied, students will also look at simulated situations through case studies of other organisations and situations.

Students will be expected to complete schedule directed module pre-reading, to prepare for some exercises, tasks and assessments during the module and to research, develop and write a final written assessment. In addition to the suggested readings, students might be expected to develop their own reading, research and preparation of topics for the final assessment.

Key topics:

Psychometric Profiling
Time Management
Influencing and Negotiation
Stress Management
Team-building
Dealing with Difficult People
Managing Conflict
Giving effective feedback
Diversity, cognitive bias and how to overcome it